Refund policy

We are sorry your item did not work out. Please contact our customer service team at  support@域名 to request return authorization. All returns must have prior authorization and meet return requirements. Any returns received without an issued return authorization number may be ineligible for refund.

Return Requirements

• Received within 30 days from the date of delivery
• Packed in their original cartons complete with all parts and original packing materials

The following items are ineligible for return:

• Installed or modified
• Customized or made to order
• Shades, bulbs or accessories purchased individually

Defective Merchandise

If you encounter a defect in your product, please contact our customer service at  support@域名 to request a replacement or return. Items arrived with shipping damage or lost in transit must be reported within 5 business days to qualify for credits or adjustments. Do not remove from original delivery address.